Help Center

Find answers to your questions about using VLOCKSTER for streaming, crowdfunding, and community engagement

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Getting Started

Learn how to navigate VLOCKSTER and find great independent films

Creating an account
Navigating the platform
Finding films to watch
Joining communities

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Streaming & Watching

Troubleshoot video playback and discover features

Video playback issues
Subtitles and audio
Mobile streaming
Offline viewing

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Support & Contact

Get in touch with our support team

Contact support
Report a problem
Feature requests
Community guidelines

Frequently Asked Questions

How do I support a film project?

You can support film projects by navigating to the project page and clicking the "Support Project" button. Choose your contribution level and rewards, then complete the payment process securely.

Can I watch films without supporting them?

Yes, all films on VLOCKSTER are available for streaming to all users. Supporting projects gives you exclusive access to special rewards and early releases.

How does the crowdfunding work?

Our crowdfunding system allows filmmakers to raise funds for their projects while offering backers exclusive rewards. Funds are only collected if the project reaches its goal.

How do I become a creator?

Click the "Apply as Creator" button in the header, fill out the application form with your project details, and our team will review your application.

Still Need Help?

Our support team is here to help you with any questions about using VLOCKSTER. Contact us and we'll get back to you as soon as possible.